Cancellation & Refund Policy

• Cancellations made 7 days or more before check-in receive a full refund.
• Cancellations made within 7 days of check-in attract a 100% cancellation charge (no refund).

• Cancellations made 31 days or more before arrival: 50% refund.
• Cancellations made between 14 and 31 days before arrival: 25% refund.
• Cancellations made within 14 days of arrival: no refund.
• No-shows or early departures will be charged for the full stay.

We recognize that unforeseen and challenging situations can arise — including, but not limited to, inclement weather, snow and ice conditions, political restrictions, travel bans, epidemics or pandemics, and other causes beyond our control. In such cases, for bookings paid in full, we will allow a one-time date change, cancelled 7 days or more before arrival, valid for one year from the date of the original booking.

Approved refunds are issued to the original payment method used at the time of booking.