Privacy Policy
Last updated: June 2026
Your privacy is important to us. This Privacy Policy explains how Atali Ganga collects, uses, and protects your personal information when you visit our website or use our services.
Table of Contents
1. Information We Collect
Personal Information You Provide
We collect information you voluntarily provide to us, including:
- Contact Information: Name, email address, phone number, mailing address
- Booking Information: Check-in/check-out dates, number of guests, special requests
- Payment Information: Credit card details, billing address (processed securely through third-party payment processors)
- Communication: Messages, feedback, and correspondence with our team
Information Automatically Collected
When you visit our website, we automatically collect certain information:
- Device Information: IP address, browser type, operating system, device identifiers
- Usage Information: Pages visited, time spent on pages, click patterns, referral sources
- Location Information: General geographic location based on IP address
2. How We Use Your Information
We use the information we collect for the following purposes:
Service Provision
Process bookings, manage reservations, and provide accommodation services
Communication
Respond to inquiries, send booking confirmations, and provide customer support
Marketing
Send promotional materials and updates about our services (with your consent)
Website Improvement
Analyze usage patterns to improve our website and services
Legal Compliance
Comply with legal obligations and protect our rights
Security
Detect and prevent fraud, abuse, and security incidents
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers
We work with trusted third-party service providers who assist us in operating our website, processing payments, and providing services to you.
Booking Engine
When you reserve a stay, we redirect you to our hotel reservation system at hotelataliganga.securedreservations.com, operated by SecuredReservations. This third party processes your name, contact details, stay dates, and payment information on our behalf to complete your booking.
Legal Requirements
We may disclose your information if required by law, court order, or government regulation.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
Technical Measures
- • SSL encryption for data transmission
- • Secure servers and databases
- • Regular security updates and patches
- • Access controls and authentication
Organizational Measures
- • Staff training on data protection
- • Limited access to personal information
- • Regular security assessments
- • Incident response procedures
6. Your Rights and Choices
As an Indian business, we process your personal information in accordance with the Digital Personal Data Protection Act, 2023 (DPDPA). You have the following rights regarding your personal information:
Access
Request a copy of the personal information we hold about you
Correction
Request correction of inaccurate or incomplete information
Deletion
Request deletion of your personal information (subject to legal requirements)
Portability
Request transfer of your data to another service provider
Objection
Object to processing of your personal information for marketing purposes
Restriction
Request restriction of processing in certain circumstances
Consent Manager: We do not currently route consent through a registered Consent Manager platform under the DPDPA. You can give, manage, or withdraw your consent at any time by contacting us directly at [email protected].
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy:
- Booking Information: Retained for 7 years for accounting and legal purposes
- Marketing Communications: Until you unsubscribe or request deletion
- Website Analytics: Typically 26 months for Google Analytics data
8. International Data Transfers
Your personal information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.
Note: We primarily operate within India and use service providers that comply with applicable data protection laws and regulations.
9. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Important: If we discover that we have collected personal information from a child under 13, we will delete such information immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:
- Posting the updated Privacy Policy on our website
- Sending you an email notification (if you have provided your email address)
- Updating the "Last updated" date at the top of this policy
Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Phone
+91-7060072708
Grievance Officer
As required under the Digital Personal Data Protection Act, 2023, the Grievance Officer for Atali Ganga is:
Tanya Tully, Manager
Email: [email protected]
Response Time: We aim to respond to all privacy-related inquiries within 30 days. For urgent matters, please call us directly at +91-7060072708.