Frequently Asked Questions

Our property is an oasis surrounded by Reserved Forest, and it is a thorough privilege to be so close to nature. If you book, come with the purpose of living in the valley of India’s holiest life force, the Ganga, for the call of the barking deer, or the midnight roar of the leopard ; and for that lovely dull ache after a busy day in the great outdoors. This expectation will help you enjoy your holiday better, and we appreciate guests who realise this opportunity to commune with nature.

• 80% of the property is built on a hillside, and you will have to walk a series of steps to reach your cottage. If your group includes infants, small kids and infirm elders, do request for cottages closer to the Cafe.
• We do not have room service or TV’s in our rooms.
• We provide free WiFi in Public Areas and connectivity to Airtel/Jio is very strong at Atali with high speed 4g.
• We will replace bed linen & towels once every 3 days. We are in the Himalaya, where water is in perennial shortage. We appreciate your sensitivity to our location.
• We are happy to host your maids as part of your family, at standard rates.
• 2 of our 3 family units are double-storied on a single structure, and not interconnected.
• Our White Water Café operates only during regular meal times, not 24X7
• We do not allow loud music, DJ nights or personal music in central areas

Any cancellation received within 31 days prior to arrival will incur a charge of 50% of the booking value. Any cancellation received within 14 days prior to arrival will incur the full period charge. Failure to arrive at your hotel will be treated as a no-show and no refund will be given. In the event of premature departure, the full extent of the stay as originally booked and confirmed will be charged.

We understand that we can be faced with unforeseen and very challenging situations including but not limited to due to inclement weather, snow and ice conditions, political restrictions, travel bans, epidemics or pandemics, or any other cause. In such cases, we will allow a one-time date change* amendment if cancelled 7 days before arrival, which will be valid one year from the date of the original booking. This flexibility will be available to those bookings where we have received 100% payment.
*Date change will be allowed and booking reinstated as per rates prevailing at the time of rebooking and subject to availability. Any difference in tariff will be borne by the client.

Price Inclusions – Atali Signature Package

Cottage rates include 3 meals, (Breakfast, Lunch, Dinner), evening tea & cookies, pre-dinner snacks, pre dinner soft drinks, 2 activities a day including 1 rafting trip during a stay.

Exclusions

• Transport Charges from Rishikesh or Dehradun Airport
• Drivers can be accommodated at Rishikesh / Byasi or Kaudiyala, we have no facilities for accommodating drivers at Atali, Ganga. You are welcome to bring maids, standard cottage charges will apply.

Check-in/Check-out Policy?

Please note check-in time is 12pm, and check-out is 10am. Please plan your activities, and travel to and from Atali accordingly. If you are rafting on your day of departure, you would need to check out before leaving for the trip.

Download the Factsheet

Where is Atali Ganga located?

We are spread over 3 acres of hillside overlooking the Ganga and surrounded by reserved forest, 30 kms from Rishikesh on the Badrinath road in Uttarakhand. Click here to see our Location on Google Maps.

What exactly does Atali Ganga offer?

We have 22 air-conditioned independent cottages including 3 family units, a café & restaurant, conference room, swimming pool, climbing wall and a high ropes course. We are an ‘activotel’ and offer holidays built around outdoor activities to keep you busy from all day. All our activities are conducted by qualified Activity Officers (AOs)

80% of the property is built on a hillside, and you will have to walk a series of steps to reach your cottage. If your group includes infants, small kids and infirm elders, do request for cottages closer to the Cafe.

Is Atali Ganga for my family or my team?

Atali is ideal for families, schools and organizations who want to experience the great Indian outdoors from the comfort of a resort setting. We are built on a hillside and all cottages involve a bit of a climb to reach. But we are sure this will add to your outdoor experience.

We have no TVs in our rooms. But there is one in our lounge for big match days, movie screenings etc. Since we are surrounded by reserved forest, we discourage loud music, and appreciate if you do the same. Unplugged performances are welcome.

What about the kids?

Kids with a sense of fun and adventure will love being here and we promise they will not want to go back. We offer structured and supervised outdoor activities for kids above 6, including climbing, hiking, kayaking, pool time, birding and astronomy.

We also have tons of indoor games and books for kids of all ages. We do not offer structured activities for kids below 6 and they should be under the supervision of at least one parent at all times given the hilly terrain.

What are the timings of White Water Café?

Our White Water Café operates only during regular meal times, not 24X7.
The timings are:
Tea: 7am onwards
Breakfast: 8am to 10am
Lunch: 1pm to 3pm

Tea: 4:30pm to 6pm
Evening Snacks: 7:00pm to 8:00pm
Dinner: 8pm to 10pm

What do I need to carry?

1. Warm Clothing (depending on time of year, see temperature chart below)
2. Wind/rain proof jacket (see rainfall chart)
3. Good strap–on sandals – something which will last the trip. If you have a good pair of sandals, that will suffice. Or, spare sneakers/flip flops will be handy for camp.
4. Socks and Shoes/Sneakers for hiking, biking & High Ropes Challenge
5. Sun Shade/Hat
6. Sunscreen/Sunblock with SPF 70 and above
7. Vaseline/Lip Salve
8. Insect Repellent (July- September)
9. Long trousers / long shirts / T-shirts etc.
10. Quick drying shorts and Dry-Fit T shirts for river activity
11. Swim suit for ladies and trunks for men
12. Sunglasses with eyeglass retainers
    Note: Though our staff will take your bags to your cottages do try and get duffels, soft tops etc please.

To see our detailed Covid-19 Mitigation and Operating Plan, please visit our blog.

By Road

Delhi to Atali Ganga
Driving Time: 6hrs (with a short-breakfast break)
Note: Try and leave Delhi between 4-5 a.m as driving time increases beyond 6 hours due to morning congestion in towns like Modinagar and Roorkee.

By Air

This is fastest and most convenient way of getting here, especially for guests who are not from Delhi and wish to get to Atali Ganga with little fuss. With 4 airlines – Spicejet, Indigo, Vistara & Air India flying to Dehradun from Delhi and with connecting flights from all the major cities in India reaching us has never been easier. We are 1 hr and 30 mins from the airport.
Note: Pickup from the Dehradun Airport can be arranged by us. Please ask us during your booking process for rates.

By Train

Please note: All trains except as specified by the Government of India are grounded at the moment. Once these restart, we expect the trains listed below to restart in due course of time.

Atali Ganga is 1.5 hours from the closest railhead at Haridwar. The morning Dehradun Shatabdi from Delhi or the overnight Mussoorie Express are both convenient ways of getting here.The Mussoorie Express gets you here on time to enjoy a full day after a good night’s sleep on the train.